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Streamline Visitor Feedback Collection with Surveys

Easily collect visitor feedback during pre-registration or check-in with Offision’s Visitor Survey feature. Export survey results for analysis and customize surveys to match your visitor appointment purposes.

The Visitor Survey feature in Offision allows businesses to streamline visitor feedback collection during pre-registration or check-in processes. This feature ensures that visitor surveys are tailored to specific visiting purposes and provides tools for efficient survey management and data analysis.

Key features include:

Survey Assignment: Link surveys to specific visiting purposes, ensuring that only relevant questions are presented to visitors.
Check-In Options: Surveys can be filled out during pre-registration via email, at self-check-in kiosks, or with assistance from receptionists using the web app.
Export for Analytics: Export survey responses to Excel for convenient data analysis.
Customizable Surveys: Create tailored surveys with the following fields:
- Survey Name: Identify each survey with a unique name.
- Description & Footer: Provide additional context for the survey.
- Questions: Four question types available:
  - Yes/No: Simple binary choices.
  - Confirm: Visitors confirm information.
  - Select: Provide multiple-choice options.
  - Text: Allow visitors to input text answers.
- Required Field Setting: Specify if a question must be answered.
- Disabled Questions: Hide or show questions that have been disabled.

This feature is designed to make visitor management seamless, with a focus on customization, efficiency, and data-driven decision-making.

Pros:

Customizable Data Collection
- Tailor surveys to specific visiting purposes for a personalized visitor experience.
- Four question types (Yes/No, Confirm, Select, Text) provide flexibility to design the survey based on your needs.
- Control over required fields ensures that critical information is captured.
Streamlined Check-In Process
- Surveys can be completed during pre-check-in via email, at kiosks, or by receptionists—ensuring convenience for visitors.
- Automatic survey presentation based on the selected visiting purpose reduces manual intervention.
Data Accessibility and Export
- Easily export survey records into Excel for analysis and reporting.
Efficient Survey Management
- Users can add, disable, or modify surveys with ease.
- New questions can be added to existing surveys without disrupting previously collected data.
Enhanced Visitor Insights
- Collect valuable feedback and information from visitors to improve services.
User-Friendly Interface
- Intuitive design ensures that creating, assigning, and managing surveys is hassle-free.
- Receptionists can assist visitors in a straightforward manner using the web app.

Offision’s Visitor Survey feature is a robust tool designed to simplify visitor data collection while offering powerful customization. By integrating this feature into your workflow, you can enhance the visitor experience and make data-driven decisions with ease.

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