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Booking Terms and Conditions Confirmation

This feature ensures users confirm the Terms and Conditions before creating a booking. Admins can customize the T&C text for each room, requiring users to agree before proceeding.
Booking Terms and Conditions Confirmation

The Booking Terms and Conditions Confirmation feature in Offision ensures complete transparency and user compliance by integrating a confirmation process into the booking workflow.

Key Features:

  • Mandatory Confirmation: Users must review and agree to the Terms and Conditions before creating a booking, ensuring they are fully aware of the rules and policies.
  • Customizable Terms and Conditions Text: Admins have the flexibility to create unique Terms and Conditions for individual rooms. This allows for tailored policies that match the requirements of different spaces.
  • User-Friendly Interface: A simple checkbox is provided during the booking process. Users cannot proceed without clicking the box to confirm they have read and agreed to the Terms and Conditions.
  • Error Prevention: If users fail to confirm the Terms and Conditions, the system prevents the booking from being created, reducing misunderstandings or disputes later.

This feature is essential for businesses that require clear communication and adherence to policies, especially when managing various rooms with different rules.


Pros

  1. Enhanced Transparency:

    • Users are fully aware of the rules and regulations before booking, reducing misunderstandings or disputes.
  2. Customizable for Different Rooms:

    • Admins can create unique Terms and Conditions for each room, allowing flexibility to suit various room-specific requirements.
  3. Improved Compliance:

    • The mandatory confirmation ensures users acknowledge and accept the terms, which can protect businesses in case of disputes.
  4. Streamlined User Experience:

    • The checkbox is simple and intuitive, making the process easy for users.
  5. Error Prevention:

    • Prevents incomplete bookings where users overlook the Terms and Conditions, ensuring all bookings meet policy requirements.
  6. Professionalism:

    • Adds a layer of professionalism by enforcing clear terms before transactions.
  7. Reduced Admin Burden:

    • Clear Terms and Conditions agreements upfront reduce the need for admin intervention in resolving disputes.

This feature is a valuable addition to Offision, ensuring clear communication and compliance while allowing room-specific flexibility. However, proper implementation and thoughtful Terms and Conditions wording are essential for maximizing its effectiveness.

Configuration steps

  1. Navigate to “Advanced policy” and create / edit a policy

  2. Navigate to “Confidentiality” tab and enable “Terms and Conditions”

  3. Input "Terms and Conditions" content

  4. Navigate to the "Room," "Desk," and "Equipment" to create / edit resources

  5. Set the policy to the resources

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